We’ve done our best to honor Kickstarter rewards including personally reaching out to the high tier backers regarding unfulfilled rewards. We’re looking into wrapping up the remaining high tier reward in Zenith’s last content update, Season 4.
We’ve also offered refunds regarding the non-VR version (desktop) of Zenith since March 2023 and will continue to do so. To request a non-VR refund, please submit a request here: https://zenithmmo.happyfox.com/new
In addition, if you have the cosmetics for life reward, please be sure to log into Zenith: Infinite Realms and make a character at least once and then contact us using the link below. We will apply the currency value to the account to be able to buy all released IAP cosmetics to date.
If you still feel that you weren’t satisfied with your Kickstarter rewards, please reach out to support at https://zenithmmo.happyfox.com/new